Customer Service Representative at Insurance Agency
2 weeks ago
Become a part of a team that is dedicated to positively impacting the lives of individuals daily. JP Hayes Insurance Agency is seeking a meticulous, professional, and approachable individual to fill the role of a Part-Time Administrative Assistant. As the initial point of contact for our clientele in a bustling office environment, your contribution to our outstanding customer service is invaluable. Your friendly demeanor and positive outlook may make you an ideal candidate for this position.
Compensation and Benefits
Competitive Hourly Wage + Performance Bonuses
Flexible Work Hours
Weekday Schedule
Opportunities for Professional Development
Paid Time Off (PTO)
Key Responsibilities
Handle customer requests for policy modifications and payment processing.
Ensure all necessary documentation is obtained from clients.
Record each customer interaction in our management system.
Warmly welcome all visitors entering the office.
Perform data entry tasks related to customer accounts.
Deliver exceptional service and support to our clients.
Qualifications
Exhibit a cheerful, positive, and enthusiastic attitude.
Ability to manage multiple tasks effectively and follow through on commitments.
Strong communication and interpersonal skills.
Proficient in spelling and grammar.
Collaborative team player with a constructive attitude.
Bilingual proficiency in English and Spanish is advantageous.
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