Customer Service Specialist
3 days ago
We are seeking a detail-oriented and customer-focused Customer Service Specialist to join our team at Lemons and Limes Boutique LLC. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and promoting products.
Key Responsibilities:
- Customer Service:
- Greet customers as they enter the store and offer assistance.
- Answer customer queries regarding products, pricing, promotions, and availability.
- Provide product recommendations based on customer needs and preferences.
- Handle returns and exchanges in a friendly and professional manner.
- Merchandising:
- Ensure the sales floor is well-organized, clean, and visually appealing.
- Stock shelves and arrange merchandise according to store policies.
- Replenish inventory as needed and assist in receiving shipments.
- Assist with displays and promotional setups.
- Operations:
- Operate the cash register, handle payments, and process transactions.
- Balance cash drawers at the end of shifts and prepare cash deposits.
- Assist with inventory counts and stock checks.
- Follow loss prevention procedures to minimize shrinkage and theft.
- Teamwork:
- Collaborate with other team members to ensure a smooth and efficient store operation.
- Assist in training new hires or less experienced associates when needed.
- Participate in team meetings and store events.
Qualifications:
- High school diploma or equivalent (some roles may prefer retail experience).
- Strong communication and interpersonal skills.
- Basic math skills and familiarity with POS systems.
- Ability to stand for extended periods and perform physical tasks (e.g., stocking shelves).
- Customer-focused and sales-driven attitude.
Estimated Salary: $38,000 - $52,000 per year.
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