Customer Service Specialist

3 days ago


Manchester, New Hampshire, United States LEMONS AND LIMES BOUTIQUE LLC Full time
Job Title: Customer Service Specialist

We are seeking a detail-oriented and customer-focused Customer Service Specialist to join our team at Lemons and Limes Boutique LLC. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving issues, and promoting products.

Key Responsibilities:
  • Customer Service:
    • Greet customers as they enter the store and offer assistance.
    • Answer customer queries regarding products, pricing, promotions, and availability.
    • Provide product recommendations based on customer needs and preferences.
    • Handle returns and exchanges in a friendly and professional manner.
  • Merchandising:
    • Ensure the sales floor is well-organized, clean, and visually appealing.
    • Stock shelves and arrange merchandise according to store policies.
    • Replenish inventory as needed and assist in receiving shipments.
    • Assist with displays and promotional setups.
  • Operations:
    • Operate the cash register, handle payments, and process transactions.
    • Balance cash drawers at the end of shifts and prepare cash deposits.
    • Assist with inventory counts and stock checks.
    • Follow loss prevention procedures to minimize shrinkage and theft.
  • Teamwork:
    • Collaborate with other team members to ensure a smooth and efficient store operation.
    • Assist in training new hires or less experienced associates when needed.
    • Participate in team meetings and store events.


Qualifications:
  • High school diploma or equivalent (some roles may prefer retail experience).
  • Strong communication and interpersonal skills.
  • Basic math skills and familiarity with POS systems.
  • Ability to stand for extended periods and perform physical tasks (e.g., stocking shelves).
  • Customer-focused and sales-driven attitude.

Estimated Salary: $38,000 - $52,000 per year.

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