Customer Service Representative
3 weeks ago
We are seeking a highly motivated Retail Sales Associate to join our team at Express. This role is an excellent opportunity for individuals who are passionate about providing exceptional customer service and working in a fast-paced retail environment.
Responsibilities- Provide a great customer experience, responding to customer inquiries and resolving any issues that may arise.
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Assist with product launch changes according to company SOP.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Express offers a competitive salary range of $ $13.00 - $16.00 per hour, depending on experience. We also offer a range of benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
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Customer Service Representative
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Customer Service Representative
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