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Restaurant Operations Manager
2 months ago
Unlock your potential at Essex Resort Holdings
We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.
Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.
Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At Essex Resort Holdings, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.
We invite you to be part of a culinary journey where service is an art form. Our restaurant offers more than just delicious cuisine—it's an opportunity to deliver exceptional dining experiences that leave a lasting impression. Whether you're a seasoned server, an aspiring sommelier, or a culinary enthusiast, we invite you to join our passionate team dedicated to providing impeccable service and creating unforgettable moments for our guests.
Key Responsibilities- Oversee the operation and staff of the restaurants to maintain the highest level of standards and efficiency.
- Monitor and critique food quality and service levels.
- Hiring, and training of staff.
- Forecasting and scheduling of staff according to occupancy levels.
- Daily tracking of payroll and revenue.
- Coaching and counseling staff.
- Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations.
- Monitoring of all current inventories and assist in end of the month inventories.
- Responsible for ordering of new product.
- Attending department head, conference review, food and beverage and pre-con meetings as required.
- Responsible for timely performance evaluations of staff.
- Maintaining profitability of restaurant through forecasting and staffing.
- Communicate with Director of Food and Beverage, Director of Restaurants, General Manager, etc. on all upcoming events, promotions, new products, etc.
- Handling of guest complaints in a professional and efficient manner.
- Providing a pleasant and efficient atmosphere for staff and guests.
- Competitive compensation and healthcare options.
- Opportunities for career advancement and ongoing training.
- Comprehensive benefits package designed to support both personal and professional development.
- Complimentary use of the on-site fitness center.
- Complimentary use of the on-site Tennis courts.
- Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age).
