Optical Professional

7 days ago

Altamonte Springs, Florida, United States EssilorLuxottica Full time
Job Title: Licensed Optician

At EssilorLuxottica, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll play a crucial role in helping us achieve this goal.

Key Responsibilities:
  • Welcome and serve customers with a smile, setting expectations and ensuring a positive experience.
  • Custom fit glasses and precisely place prescriptions in lenses, demonstrating attention to detail and a commitment to quality.
  • Act as a leader in optical acumen, providing expert advice and guidance to customers and colleagues alike.
  • Take and record measurements, accurately adjust and fit eyewear, and ensure finished products meet standards and customer needs.
  • Assist team members with complex product needs and prescriptions, showcasing your technical expertise.
  • Utilize technology efficiently, maintaining accuracy and attention to detail even in high-pressure situations.
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
  • Manage time effectively, prioritizing tasks and competing priorities with ease.
  • Strive for exceptional results on Brand KPIs and competencies, taking pride in your work and the store's appearance.
  • Inform management of safety opportunities and demonstrate safe work practices.
  • Embody a resourceful, self-motivated attitude, with a desire for continual learning and improvement.
  • Adhere to company policies and procedures, including discounts, promotions, and inventory management.
Requirements:
  • High School graduate or equivalent.
  • State licensure.
  • Optical dispensing experience.
  • Strong customer service skills, including communication, listening, and teamwork.
  • Knowledge of current store merchandise.
  • Basic math skills.
  • Awareness of current fashion trends.
  • Selling skills, including the ability to use and carry an iPad/tablet.
  • Familiarity with POS, computers, and calculators.
  • Embracing new technology and change.
Preferred Qualifications:
  • Previous customer service and retail experience.

EssilorLuxottica offers a competitive compensation package, including employee pay, bonus, and commission plans, as well as a comprehensive benefits program. We are an Equal Opportunity Employer and welcome applications from diverse candidates. Upon request, we will provide reasonable accommodations to individuals with disabilities. Please contact our HR department for more information.

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