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Account Representative

2 months ago


Danville, Virginia, United States Tj Davis - State Farm Agent Full time
Job Overview

Tj Davis - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as an Account Representative. As a key member of the team, you will play a crucial role in building and maintaining relationships with customers, promoting State Farm products, and providing exceptional customer service.

Key Responsibilities
  • Customer Relationship Building
    • Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
    • Follow up with customers to ensure their needs are met and provide ongoing support.
  • Insurance Sales and Service
    • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options and promote State Farm products.
  • Team Collaboration
    • Work closely with the State Farm Agent team to achieve sales and customer service goals.
    • Participate in ongoing training and development programs to enhance skills and knowledge.
Requirements
  • Experience and Skills
    • Sales experience, preferably in an outside sales or inside sales representative role, retail sales associate, or telemarketing.
    • Excellent communication skills, including written, verbal, and listening skills.
    • Self-motivated and detail-oriented with a proactive approach to problem-solving.
    • Dedicated to providing exceptional customer service and meeting sales goals.
  • Licenses and Certifications
    • Ability to obtain a Property and Casualty license.
    • Ability to obtain a Life and Health license.

Tj Davis - State Farm Agent is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused professional looking for a challenging and rewarding role, please submit your application for consideration.