Member Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized store environment.
Key Responsibilities- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members
- Assist members with purchasing decisions, locate merchandise, and process member purchases
- Resolve member issues and concerns, promote Sam's Club products and services, and provide guidance and support to members
- Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity
- Assist with the training of Member Frontline Service associates on company processes and procedures
- Customer Service experience, preferably in a retail environment
- Ability to work in a fast-paced environment and provide excellent customer service
- Basic math skills and ability to handle cash and operate a cash register
- Ability to work a variety of shifts, including evenings and weekends
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits, including:
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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