Cannabis Sales Representative

5 days ago


Sandusky, Ohio, United States Ascend Wellness Holdings Full time
Job Summary:

The Customer Experience Specialist is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, providing accurate product information and ensuring a positive store environment.

Main Responsibilities:
  • Deliver exceptional customer service while maintaining operational integrity and compliance throughout the store
  • Guide customers through sales transactions while offering advice and knowledge as needed or requested
  • Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
  • Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
  • Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
Requirements:
  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus
  • Positive attitude, team player and strong work ethic
  • Estimated salary: $45,000 - $55,000 per year, depending on experience and location


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