Cannabis Sales Representative
5 days ago
The Customer Experience Specialist is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, providing accurate product information and ensuring a positive store environment.
Main Responsibilities:- Deliver exceptional customer service while maintaining operational integrity and compliance throughout the store
- Guide customers through sales transactions while offering advice and knowledge as needed or requested
- Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
- Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Must be at least 21 years of age
- High school diploma or general education degree (GED)
- Retail experience preferred, cannabis retail experience a plus
- Exceptional customer service skills
- Knowledge of basic computer skills
- Cannabis point of sale (POS) software a plus
- Positive attitude, team player and strong work ethic
- Estimated salary: $45,000 - $55,000 per year, depending on experience and location
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