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Travel Sales Consultant

2 months ago

Las Vegas, Nevada, United States AAA Northern California, Nevada & Utah Full time
Job Summary

We are seeking a highly skilled Travel Sales Counselor to join our team at AAA Northern California, Nevada & Utah. As a key member of our sales team, you will be responsible for providing exceptional travel sales and support experiences to our Members.

Key Responsibilities
  • Sell international and domestic vacation packages, cruises, tours, hotel, car rental, rail, and air travel to meet the needs of our Members.
  • Research and compare travel products to deliver exceptional Member experiences.
  • Stay up-to-date with world events and travel industry trends to provide relevant information to Members.
  • Process and interpret travel documents for Members purchasing travel products with AAA.
  • Initiate contact with Members and past customers to prospect for new business and encourage repeat business.
  • Cross-sell products and services, such as insurance and new membership accounts.
Requirements
  • Basic computer skills and experience with industry-specific applications.
  • GDS experience required.
  • Knowledge of travel products and worldwide geography.
  • Strong consultative selling skills and ability to listen to Member needs.
  • Bilingual communication skills are a plus.
Education and Experience
  • High school diploma or GED equivalent.
  • 2 years of recent experience selling international and domestic travel services.
  • Experience working with sales and service standards and goals.
  • Travel Institute certification as CTA, CTC, or CTIE (preferred).
Work Environment
  • Works in an office environment with extended periods of sitting and computer use.
  • May travel for business meetings or conferences.