Supply Chain Operations Manager

3 weeks ago


Warren, United States Ryder Full time
Job Title: Supply Chain Operations Manager

Ryder is seeking a highly skilled Supply Chain Operations Manager to join our team. As a Supply Chain Operations Manager, you will be responsible for the operational function(s) of assigned work group(s) in a Supply Chain Logistics operation.

Key Responsibilities:
  • Provide direct supervision of Supply Chain Ops Supervisors, SNE and other hourly employees.
  • Ensure compliance with company and location policies, procedures and work instructions in order to provide a safe and productive work environment, optimum customer service and accurate records.
  • Communicate daily/shift goal of facility and group(s). Devise, communicate and implement plans to obtain operational goals.
  • Work with and motivate employees to ensure goal achievement. Provide progress or constraint updates to management and implement corrective measures as needed.
  • Provide leadership for Supply Chain Ops Supervisors, SNE and hourly employees through in-depth training and continuous review of employee understanding of policies, procedures and processes.
  • Create a productive work environment through effective communication, coaching, motivating and leading by example.
  • Identify and/or solve operational issues with the account(s) which includes, but is not limited to implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity, customer-facing meetings, location approval processes, exposure to other locations, and results.
  • Hire, train and supervise exempts and/or hourly employees in the assigned work group(s).
  • Support and aid in the development of system and process training for employees in the work group(s). Perform administrative functions to include tracking of time, attendance and performance feedback.
  • Instruct and enforce location safety management plans, training and processes.
  • Assign employees to individual tasks and ensure required tools are available.
Requirements:
  • Ability to effectively communicate in both verbal and written forms with employees, peers and management.
  • Strong organizational, follow-up and computer skills required.
  • Ability to work self-directed with minimal supervision.
  • Ability to manage individual performance and employee relations.
  • Ability to prioritize and organize work, along with strong follow-up, analytical, problem-solving and sound decision-making skills.
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
  • Ability to work independently and as a member of a team.
  • Flexibility to operate and self-driven to excel in a fast-paced environment.
  • Capable of multi-tasking, highly organized, with excellent time management skills.
  • Detail-oriented with excellent follow-up practices.
  • Warehouse Management Systems (WMS) intermediate preferred.
  • Material Handling Equipment (MHE) depending on position intermediate required.
  • OSHA required intermediate required.
  • DOT and Hazmat knowledge based on the account intermediate preferred.
  • Intermediate computer skills intermediate required.
  • Exposure to Lean principles, systems and tools beginner preferred.
  • H.S. diploma/GED required.
  • Bachelor's degree preferred logistics, supply chain, or related field.
  • Two (2) years or more in logistics, warehouse or industry-related field required.
  • Two (2) years or more Previous supervisory experience required.
  • Three (3) years or more problem-solving skills experience, use of formal Root Cause Countermeasure Systems preferred.


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