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Membership Services Representative

2 months ago


Salem, Oregon, United States Costco Full time
Membership Clerk Job Description

We are seeking a highly skilled Membership Clerk to join our team at Costco. As a key member of our membership services team, you will be responsible for processing member sign-ups, renewals, and added cards. You will also provide exceptional customer service, answering questions and addressing concerns related to membership, warehouse, and credit programs.

Key Responsibilities:

  • Process member sign-ups, renewals, and added cards
  • Provide excellent customer service, answering questions and addressing concerns
  • Instruct members and potential members about membership, warehouse, and credit programs
  • Assist members with item availability and process membership and merchandise returns
  • Issue replacement and temporary cards, and provide a high level of member service

What We Offer:

We offer a comprehensive package of benefits, including paid time off, health benefits, and a 401(k) plan. Our team is dedicated to providing exceptional service to our members, and we are looking for someone who shares our commitment to excellence.

About Costco:

Costco is a leading membership-based retailer, known for our high-quality products and exceptional customer service. We are committed to providing a positive and inclusive work environment, and we are proud to be a leader in the retail industry.