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Retail Sales Manager

2 months ago

Harrisonburg, Virginia, United States DICK'S SPORTING GOODS INC Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Manager to join our team at DICK'S SPORTING GOODS INC. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing sales team.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional customer service skills and set the standard for sales team performance.
  • Drive Sales Growth: Develop and execute strategies to increase sales revenue, improve sales productivity, and enhance customer engagement.
  • Build a High-Performing Team: Recruit, train, and develop a talented sales team that delivers exceptional customer experiences and meets sales targets.
  • Operational Excellence: Ensure seamless store operations, including inventory management, visual merchandising, and loss prevention.
  • Customer Focus: Foster a customer-centric culture that prioritizes exceptional customer service, loyalty, and retention.
  • Leadership Development: Coach and develop sales team members to achieve their full potential and advance in their careers.
  • Store Performance: Analyze sales data, identify trends, and develop action plans to drive sales growth and improve store performance.
Requirements
  • Experience: 2+ years of retail sales management experience, preferably in a sporting goods or outdoor industry.
  • Leadership Skills: Proven ability to lead high-performing teams, develop talent, and drive sales growth.
  • Customer Focus: Strong customer service skills and ability to build customer loyalty.
  • Operational Excellence: Experience with inventory management, visual merchandising, and loss prevention.
  • Communication Skills: Excellent verbal and written communication skills, with ability to effectively communicate with sales team members, customers, and store leadership.