Event Staff

2 weeks ago


Owensboro, Kentucky, United States AEG Full time
Job Summary

We are seeking a highly motivated and customer-focused Event Staff - Guest Services to join our team at the Owensboro Convention Center. As a key member of our Guest Services team, you will play a vital role in ensuring a world-class experience for our guests.

Key Responsibilities
  • Pre-Event Preparation: Prepare assigned sections for guests, including wiping down seats and identifying potential hazards.
  • Guest Welcome and Support: Welcome guests with a smile and provide helpful assistance, including scanning event tickets and directing guests to their seats.
  • Concourse Operations: Monitor assigned areas for issues and opportunities to create lasting memories for our fans, while maintaining a safe and friendly atmosphere.
  • Emergency Response: Be knowledgeable about arena emergency evacuation plans and assist guests in the unlikely event of an emergency.
  • Enforcement of Building Policies: Enforce all building policies and procedures to ensure a safe environment for all guests.
  • Age Verification: Check identification of guests to verify age requirements for the purchase of alcohol.
Requirements
  • Experience: Experience in a hospitality or entertainment environment is preferred.
  • Customer Focus: You must love working with and helping people.
  • Physical Demands: Ability to stand for long periods of time.
  • Flexibility: Availability to work most home basketball games, including weekends.


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