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Patient Account Coordinator

2 months ago

Des Moines, Iowa, United States Physicians Clinic of Iowa, PC Full time
Job Title: Patient Account Representative

We are seeking a highly skilled Patient Account Representative to join our team at Physicians' Clinic of Iowa, PC.

Responsibilities:
  • Account Management: Manage patient accounts, ensuring timely and accurate billing and payment processing.
  • Insurance Claims: Process and follow up on insurance claims, resolving issues and ensuring timely reimbursement.
  • Customer Service: Provide exceptional customer service to patients, responding to billing inquiries and resolving issues in a professional and courteous manner.
  • Team Collaboration: Work collaboratively with the patient financial services team to achieve departmental goals and objectives.
Requirements:
  • Communication Skills: Possess strong communication and customer service skills, with the ability to work effectively with patients, physicians, and insurance carriers.
  • Technical Skills: Have a working knowledge of commercial and government medical insurance claim filing procedures, as well as experience with medical software.
  • Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to analyze and resolve complex billing and insurance issues.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including paid holidays and a generous paid time off program.
  • Professional Growth: Opportunities for professional growth and development, with a focus on exceptional patient service.

We are an equal opportunity employer and welcome applications from qualified candidates. Pre-employment drug screen and background check required. PCI is a tobacco-free workplace.