Medical Operations Coordinator
2 weeks ago
Job Summary
We are seeking a highly skilled Medical Operations Coordinator to join our team at Tandym Group. This role will be responsible for providing dedicated field support for the coordination of all field Medical Affairs projects and operations.
Key Responsibilities
- Organize and schedule speakers, meetings, trainings, content review sessions, and workshops, materials, documentation
- Track and monitor outside services; monitor budgets, review invoices, contracts, protocols, and coordinate agreements and identify issues of concern
- Support manager with systems and metrics data and reporting working with field operations and vendor
- Manage field material deployment, working with internal leads to schedule required training and portal access
- Work directly with manager and/or individuals delegated by the manager involved in the execution of MSL programs, including progress reports and documentation
- Coordinate presentations for scientific and functional components required for MSLs
- Assist the Operational Lead in developing project plans, tracking tools and dashboards, laying out key actions, stakeholders, resources, and milestones, for prioritized projects
- Support development timelines for MSL plans (region management and KOL mapping)
- Support all field-related MRC submissions/communications, working with internal leads
- Coordinate the following MSL activities (plans, budget, reviews, etc.) roundtables, regional/virtual advisory boards, insight program, vendor management, metric reporting
- Manage the coordination of new hire onboarding, home-learning modules and assignments, and conduct weekly progress checks
- Coordinate, track, and support overall budget and resource planning across field Medical Affairs
- Maintain knowledge of all SI compliance and regulations ensuring consistency in implementation of policies
- Additional projects as required or assigned
Requirements
- Bachelor's degree is preferred, but not required with applicable experience
- Minimum of 4 years' experience in pharmaceutical industry or similar with comprehensive understanding of the administrative and support function to the MSL team
- Demonstrated high level proficiency with Microsoft Office (Office, Word, Excel, PowerPoint, Adobe)
- Strong project management skills and experience
- Proactive style and able to anticipate needs, with a high level of attention to detail
- Experience and success managing multiple tasks and deadlines at once
- Ability to establish and manage relationships with company field and internal roles
- Excellent interpersonal, communication (oral and written), and presentation skills
- Ability to work in a matrixed environment and provide leadership to a diverse team
- Demonstrated skills in systems management, coordination of teams, communication, meeting planning, effective reporting processes, and activity/project documentation
Desired Skills
- Industry experience in pharmaceutical MSL admin/operations
- PMP certification
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