Healthcare Call Center Customer Service Specialist

4 days ago


Anaheim, California, United States Insight Global Full time

A dynamic and innovative healthcare company, Insight Global, is currently seeking a skilled Customer Service Representative to join their team at their Anaheim, CA location.

In this role, you'll be responsible for handling inbound calls, addressing member inquiries, booking appointments, and resolving customer complaints in a timely and efficient manner.

The successful candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.

The compensation package includes a competitive hourly rate of $23, with opportunities for advancement and professional growth.

Benefits:

  • Medical, dental, and vision insurance
  • HSA, FSA, and DCFSA account options
  • 401k retirement account access with employer matching
  • Paid sick leave and other paid time off as provided by applicable law

Key Qualifications:

  • 1-2 years of experience in a call center environment
  • High School diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to type at least 36 WPM
  • Nice-to-Haves: Bilingual in Spanish, Vietnamese, and/or Chinese


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