Senior Manager Sr. Business Process Manager

2 days ago


San Mateo, California, United States Currency Cloud Full time
Job Description

The Global Product organization is responsible for delivering the holistic product strategy for Visa and accelerating the seamless delivery of our products into markets. We are at the core of Visa's overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

Responsibilities
  • Work with Product, Technology, and other key business units to effectively document key needs/requirements and recommend options and ensure successful implementation of new tools/processes
  • Align with key stakeholders to ensure metrics & measurables are established that clearly indicate progress towards higher agility and product development best practices
  • Proactively identify process gaps, roadblocks, bottlenecks, and inefficiencies that will negatively impact the adoption and best practice use of Jira Align capabilities to help determine creative solutions
  • Design and develop effective training materials for Jira Align to upskill users and ensure consistent usage of the application
Qualifications
  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • Experienced in defining requirements for and designing dashboards and reports for executive leadership
  • Experience using PowerBI and/or Tableau to analyze data and identify insights
  • Experience developing training materials including quick-reference guides, detailed step-by-step training, and short videos
Additional Information

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers



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