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Field Service Specialist
2 months ago
Position Summary:
Culligan is in search of dedicated individuals with a background in customer service to join our team as field service specialists. While prior mechanical service experience is advantageous, we are committed to training the right candidates. A strong mechanical aptitude and a willingness to continuously learn are essential. Candidates must demonstrate reliability, organizational skills, and excellent interpersonal and communication abilities. We offer competitive compensation along with a commission structure and a comprehensive benefits package.
Key Responsibilities:
- Safely operate a company vehicle in accordance with all relevant state and federal regulations.
- Adhere to established safety protocols.
- Complete daily service orders as scheduled.
- Conduct thorough diagnostics on both residential and commercial water treatment systems, identifying and resolving any issues.
- Perform routine maintenance on water treatment equipment.
- Recognize additional service needs and present options to customers.
- Engage with customers directly, providing updates on equipment status and offering solutions.
- Collect payments upon service completion and assist in managing overdue accounts.
- Carry out basic installation and removal of water treatment systems.
- Accurately complete daily documentation and service orders.
- Perform general warehouse and facility tasks as assigned.
- Comply with all company policies as outlined in the employee handbook.
- Assemble and install piping systems using various tools and materials.
- Monitor and maintain plumbing systems, addressing leaks and repairs as necessary.
- Utilize measuring instruments to mark and install pipe systems accurately.
- Review technical documents and specifications to guide work processes.
- Secure piping systems in place using appropriate supports.
Qualifications:
- High school diploma or equivalent.
- Familiarity with the local area where services will be provided.
- Proficient in reading, writing, and communicating in English, with strong interpersonal skills.
- Valid driver's license and the ability to drive for extended periods.
- Ability to navigate using maps and follow directions.
- Successful candidates will undergo a DOT physical, drug screening, and background check as per legal requirements.
- Must be capable of lifting up to 80 pounds.
- Ability to kneel and bend for extended periods.
- Willingness to work outdoors in varying weather conditions.
Culligan has been a leader in water solutions for over 85 years, committed to providing high-quality water services to residential, commercial, and industrial clients. Based in Rosemont, Illinois, we offer advanced water filtration products, including water softeners, filtration systems, industrial treatment solutions, drinking water systems, and comprehensive whole-house filtration options.
