Scheduling Department Interpreter Coordinator
20 hours ago
Linguava Interpreters Inc is a leading provider of language services, with a commitment to delivering high-quality support to our clients. We are passionate about helping people communicate effectively across languages and cultures.
We are seeking a highly skilled Customer Service Interpreter Specialist to join our Scheduling Department. As a Customer Service Interpreter Specialist, you will be responsible for managing inbound inquiries from calls and emails to secure interpreters to cover appointments. You will also be required to manage appointments in the assigned language group, efficiently input data & maintain accurate database information, and support overflow inquiries for other languages when needed.
The successful candidate will possess strong organizational skills, with the ability to multitask and prioritize tasks effectively. You will also be required to have excellent problem-solving skills and be able to analyze problems and develop processes to alleviate them.
Requirements
- High school diploma or equivalent
- 2 years of experience in a customer service call center environment
- Proficiency in MS Office applications
- Ability to work independently while remaining an effective and efficient member of cross-functional teams
Benefits
- A competitive salary of $45,000 - $60,000 per year, depending on experience
- Medical, Dental, Vision, Life, AD&D, and Long-Term Disability benefits
- Paid Time Off, Paid Holidays, Paid VTO (Volunteer Time Off), and Professional Development Funds
- 401k with Company Match
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