Lead Implementation Specialist

1 week ago

Louisville, Kentucky, United States Elevance Health Full time

Job Overview

Position: Implementation Coordinator-Lead

Location: Remote and Office Hybrid

AmeriBen, a proud member of the Elevance Health family, operates as a third-party administrator (TPA) specializing in medical benefits, medical management, human resource consulting, and retirement benefits administration.

The Implementation Coordinator-Lead plays a pivotal role in steering the implementation process for new client accounts while overseeing renewal implementations.

Key Responsibilities:

  • Manage project activities related to new case implementations, acting as a liaison among the Account Management team, Sales team, Sales Support, and clients.
  • Ensure the timely and accurate completion of all essential deliverables across various disciplines, maintaining accountability for the implementation process's accuracy and thoroughness.
  • Foster strong relationships with new accounts and collaborate with internal departments, including Sales Support Services, Operations, Sales, and Underwriting.
  • Collaborate with the Director of Account Management Services to track, monitor, and report on progress across all functional areas during the implementation process.
  • Contribute to the development of tools and best practices aimed at enhancing installations; conduct ongoing root cause analyses and identify opportunities for process improvements.
  • Serve as the primary contact for clients, addressing issues related to implementation plan design and deliverables.
  • Support Sales and Sales Support teams in prospect development and RFP responses, actively participating in finalist meetings.
  • Lead assigned corporate projects, developing and implementing tracking mechanisms and tools for account implementation.

Minimum Qualifications:

A Bachelor’s degree in a related field and a minimum of 5 years of experience in the health insurance sector, or a combination of education and experience that provides an equivalent background.

Preferred Skills and Experience:

  • Experience in a TPA environment is preferred.
  • Client-facing experience is preferred.

Compensation:

The salary range for this position is $74,088 to $127,008, based on various legitimate, non-discriminatory factors.

Benefits:

Elevance Health offers a comprehensive benefits package, including merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, short and long-term disability benefits, 401(k) matching, stock purchase plans, life insurance, wellness programs, and financial education resources.

Work Environment:

Elevance Health operates under a Hybrid Workforce Strategy, requiring associates to work at an Elevance Health location at least once per week unless specified otherwise.

Equal Opportunity Employer:

Elevance Health is committed to equal employment opportunities and considers all qualified applicants without regard to various protected statuses.

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