Product Ambassador

1 week ago


Stanford, California, United States Arc'teryx Full time
Product Guide Role

As a Product Guide at Arc'teryx, you will be the face of the brand on the retail floor, delivering an exceptional brand experience to our guests. Your passion for our products and commitment to customer satisfaction will drive our guests to achieve their outdoor goals.

Key Responsibilities:

  • Foster connection with guests through product education, accurate processing of payments, and timely communication on warranties or damaged goods.
  • Support and participate in store events, physical inventory counts, replenishing product on the floor, and maintaining a clean and organized store environment.
  • Provide feedback and suggestions on merchandising and in-store experience to drive sales.
  • Maintain an open, collaborative relationship with your team and store leadership.

Requirements:

  • Two or more years of retail sales experience.
  • Passion for delivering exceptional customer service.
  • Ability to have fun at work while holding yourself accountable to what is required.
  • Outstanding oral and written communication skills, with a deep understanding of your impact.
  • Self-motivation, problem-solving skills, and flexibility in a fast-paced environment.
  • Ability to balance autonomy and collaboration, inspiring breakthrough thinking and continuous improvement.
  • Unwavering commitment to doing what is right, with a passion for your work and the outdoors.

Our Values:

  • EVOLVE: Design your future through challenge, experimentation, and inspiration.
  • COMMIT: Set and deliver on bold objectives as we collectively raise the bar.
  • LIVE IT: Deepen your connection to nature and live your most purposeful life.
  • DO RIGHT: Create a better world, together.

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