Customer Service Representative

2 days ago


Topeka, Kansas, United States JOANN Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Team Member to join our team at JOANN Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the overall success of our store.

Key Responsibilities

• Greet every customer with a smile and use our F.A.S.T. service model to meet their needs.
• Ask open-ended questions to learn about customers' project needs and escort them to the desired product's location.
• Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

Physical Requirements

• Stand during an entire shift (other than normal break time).
• Continuously walk around all areas of the store throughout shift.
• Read written instructions, reports, and other information on paper and computer screens.
• Orally communicate with customers and other team members on a consistent basis throughout their shift.
• Input data on computer keyboard and handheld units.
• Use 2-way radios (hear incoming messages and provide verbal response).
• Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
• Lift, place, and arrange items on shelves and racks.
• Bend down and reach above head.
• Climb and descend ladder.
• Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis).

Benefits and Incentives

As a valued member of our team, you will be eligible for a range of benefits and incentives, including medical, dental, and vision benefit plans, company-paid basic, optional, and dependent life insurance, long-term disability, and paid time off and sick time. You will also have the opportunity to participate in tuition reimbursement and team member discount programs.

Eligibility and Availability

Part-time status requires availability that meets the needs of the store. Part-time team members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including days, evenings, weekends, overnight shifts, and holidays. Relocation may be required for career progression.

  • Topeka, Kansas, United States IONOS Inc Full time

    Customer Service RepresentativeIONOS Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients, resolving technical and billing issues, and selling our products and services.Key Responsibilities:Resolve customer...


  • Topeka, Kansas, United States Capfed Full time

    Job Title: Customer Service RepresentativeJob Summary:Capfed is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and building strong relationships with our customers.Key Responsibilities:Provide...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.About...


  • Topeka, Kansas, United States Genesis Health Clubs Full time

    Genesis Health Clubs - Job SummaryWe are seeking a highly organized and detail-oriented Member Services Representative to join our team at Genesis Health Clubs. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, processing membership records and accounts, and ensuring seamless billing...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.Key...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their concerns, and resolving their issues in a timely and...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting and resolving technical issues? We're seeking a skilled Customer Service Representative to join our team at Mercury Broadband.Key Responsibilities:Provide technical support to customers via phone, email, and chatAnalyze...


  • Topeka, Kansas, United States Mercury Broadband Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and ensuring a positive experience for our...


  • Topeka, Kansas, United States Elevance Health Full time

    Customer Care Representative OpportunityElevance Health is seeking a dedicated and compassionate Customer Care Representative to join our team. As a key member of our customer service team, you will play a vital role in providing exceptional support to our members, helping them navigate the healthcare system and addressing their concerns in a timely and...


  • Topeka, Kansas, United States Capitol Federal Savings Bank Full time

    Job Title: Customer Experience Representative Job Summary: We are seeking a highly skilled Customer Experience Representative to join our team at Capitol Federal Savings Bank. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met with a polite, professional,...


  • Topeka, Kansas, United States Elevance Health Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Elevance Health. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to help them navigate their healthcare...


  • Topeka, Kansas, United States JoAnn Full time

    Join the JoAnn TeamWe're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving sales through various channels.Key Responsibilities:Customer Service: Provide top-notch customer service, ensuring customers feel valued...


  • Topeka, Kansas, United States Target Full time

    As a Customer Service Representative at Target, you'll create a welcoming experience for every guest by authentically greeting and engaging in friendly conversation throughout each transaction. You'll also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items efficiently. This role is perfect for those who...


  • Topeka, Kansas, United States YoungWilliams PC Full time

    Job DescriptionJob SummaryYoungWilliams PC is seeking a highly skilled Customer Service Representative to provide exceptional customer service to internal and external customers. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong ability to resolve customer issues promptly and professionally.Key...


  • Topeka, Kansas, United States YoungWilliams Full time

    Job SummaryYoungWilliams is seeking a highly skilled Customer Service Representative to provide exceptional customer service to both internal and external customers. The ideal candidate will have excellent communication skills, be able to work independently, and meet the minimum requirement of number of calls answered per day.Key ResponsibilitiesAnswer all...


  • Topeka, Kansas, United States Butler & Associates, P.A. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering phone calls, and processing payments.Key Responsibilities:Answer inbound calls and respond to...


  • Topeka, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Planet Fitness team as a Member Services Representative.Key ResponsibilitiesProvide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness center.Manage front desk activities, including answering phones,...


  • Topeka, Kansas, United States Genesis Health Clubs Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Genesis Health Clubs. As a key member of our staff, you will be responsible for ensuring the financial growth and success of our company.Key ResponsibilitiesData Management: Accurately enter and maintain membership records and accounts,...


  • Topeka, Kansas, United States CoreFirst Bank & Trust Full time

    Job SummaryCoreFirst Bank & Trust seeks a highly skilled Customer Sales Associate to join our team. As a Customer Sales Associate, you will be responsible for providing exceptional customer service, processing customer transactions, and promoting CoreFirst products and services.Key ResponsibilitiesProvide legendary customer service to bank customers,...


  • Topeka, Kansas, United States Million Air Full time

    Aircraft Customer Service RepresentativeWe are seeking a highly skilled Aircraft Customer Service Representative to join our team at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers.Responsibilities:Greet customers in a friendly and professional...