Overnight Guest Service Agent
6 days ago
We are recruiting a skilled Overnight Guest Service Agent to join our team at Holiday Inn Hartford-Marshall Payroll Services. This critical role involves delivering exceptional guest experiences and ensuring the efficient operation of our front desk during late-night hours.
The ideal candidate will possess excellent communication and problem-solving skills, with experience in hotel operations and proficiency in hotel reservations software.
This part-time position comes with a competitive hourly rate of $16.00, along with a comprehensive benefits package including 401(k), health insurance, paid time off, medical/dental/vision insurance, and more.
Main Responsibilities:
- Provide exceptional guest service and resolve issues promptly
- Manage front desk activity during late-night hours
- Balance accounts from the day shift and perform other administrative tasks
Requirements:
- Previous hotel experience required
- Excellent communication and problem-solving skills
- Ability to work independently and make sound decisions
Work Schedule:
8 hour shifts, night shifts, and occasional weekends as needed.
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