Early Childhood Quality Assurance Manager

22 hours ago


Rocky Mount, Virginia, United States STEP Incorporated Full time
Early Childhood Quality Assurance Manager

The Quality Assurance Manager plays a crucial role in ensuring the delivery of high-quality services in our Early Childhood programs. This position is responsible for monitoring performance outcomes across various content areas, including Family Services, Health Services, and Education Services. The Quality Assurance Manager evaluates program services against defined standards and goals, ensuring compliance with relevant external regulations and internal policies.

This position requires strong partnership skills to integrate quality improvement efforts with the Management Team. The Quality Assurance Manager will serve as the lead trainer for the ChildPlus system, providing training and support to program staff. Under the direction of the Early Childhood Education Director, this position will maintain a structure of program monitoring for Continuous Quality Improvement and program data evaluation to measure compliance, quality, and outcomes.

Key Responsibilities:

  • Monitor performance outcomes across content areas
  • Evaluate program services against defined standards and goals
  • Ensure compliance with external regulations and internal policies
  • Provide training and support for the ChildPlus system
  • Maintain a structure of program monitoring for Continuous Quality Improvement and program data evaluation

Qualifications:

  • Bachelor's Degree in a Human Services or related field
  • Three years' experience in education management and compliance systems
  • Computer skills to produce and interpret graphs, charts, spreadsheets, and other mathematical reports
  • Ability to define problems, collect data, establish facts, and draw conclusions
  • Ability to communicate effectively verbally and in writing
  • Ability to interpret agency, federal, and state laws pertaining to the program
  • Exceptional organization skills and attention to detail

Benefits:

  • Starting salary range: $46,730.25 – $54,054.05
  • Benefits include health, dental, and vision insurance, disability insurance, PTO, and 401K

STEP, Inc. is an Equal Opportunity Employer. Qualified applicants must complete an application to be considered for employment. This position will be posted until filled.



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