Leading Airport Passenger Service Supervisor
1 month ago
About Worldwide Flight Services
We are a global company with 164 airport locations in 18 countries across 5 continents. Our team of experts provides cargo, passenger, ramp handling, and technical services to ensure safe and timely delivery of shipments, luggage, and flights.
Job Summary:
The Supervisor Passenger Services role is responsible for overseeing airport passenger service functions, ensuring compliance with company rules and regulations, and providing quality training to subordinates. The area of responsibility includes all Passenger Service functions, Operations, Weight and Balance, and may also include Line Cargo, Cabin Services, Ground Equipment, Facilities Maintenance, and Fueling.
Key Responsibilities:
1. Coordinate and control airport passenger service functions
2. Monitor the quality and quantity of work performance
3. Ensure compliance with Company rules and regulation and Company safety standards
4. Train subordinates
5. Proactively monitor the work of assigned employees to ensure customer satisfaction, safety, security, quality, and employee relations meet or exceed standards
Salary: $23.00 per hour
Required Skills and Qualifications:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to compute rate, percent, and interpret bar graphs
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Work in a high noise level environment
- Work with minimal supervision
- Cognitive skills to set priorities and use independent judgment
- Ability to handle stress
- Reports to work on a regular and timely basis
Benefits:
- Competitive salary of $23.00 per hour
- DailyPay access to pay when you need it
- Awardco Platform for on-the-spot awards and recognition
- Multiple medical care options for full and part-time employees
- Travel discounts, pet insurance, discount shopping, and more through WFS Employee Extras
- Wellness programs available to all employees
- 401k program with company match for career growth and investment
Worldwide Flight Services is an equal opportunity employer committed to employment equity and inclusion, accepting applications from all qualified individuals.
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