Clinical Services Representative
4 weeks ago
We are seeking a skilled and compassionate Clinical Services Representative to join our team at Piedmont Urgent Care by Wellstreet. As a Clinical Services Representative, you will play a vital role in providing high-quality patient care and support to our patients and staff.
Responsibilities:- Prepare patients for and assist with examination and/or treatment
- Perform triage and obtain vital signs
- Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
- Collect and maintain all patient and business documents while always maintaining confidentiality
- Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
- Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
- Start an IV, place a catheter and perform splinting when needed/directed
- Perform various other clinical, aseptic and/or basic laboratory procedures
- Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
- Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing and/or abiding by the systems and/or protocols set forth by the company
- Understand and enforce standard health care regulatory requirements
- Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
- Always ensure HIPAA and OSHA compliance
- Perform office procedures including all general administrative duties; ability to operate all office medical equipment
- Required to travel to various locations as needed based on staffing and volume
- Successful completion of a LPN program from an accredited institution
- One year of relevant healthcare experience; preferably urgent care or emergency department
- Willing to train new, stellar graduates
- Must be proficient in venipuncture and injections
- Knowledge of clinical procedures, medical anatomy, and physiology
- Required to work 12 hours shifts, weekends and holidays
- Required to sit, walk, reach with hands and arms throughout workday
- Finger dexterity and hand coordination required
- Occasionally required to lift moderate weight (20-40 pounds)
- Specific vision abilities required including close vision, distance vision, and ability to adjust or focus
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