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Lead Sales Analytics Strategist

2 months ago

Minneapolis, Minnesota, United States Calabrio Full time
Position Overview

Are you passionate about leveraging data to drive business success? Join Calabrio as we redefine the customer experience landscape, transforming every interaction into a valuable opportunity and every insight into impactful change.

About Calabrio: We are pioneers in customer experience intelligence, revolutionizing how organizations engage with their clientele. Our advanced cloud platform, combined with AI-powered analytics tools, reveals the true nature of customer sentiment, converting data into actionable insights swiftly.

Role Summary: We are in search of a Lead Sales Analytics Strategist to enhance our expanding team. In this pivotal role, you will utilize your analytical skills to influence sales performance and strategic direction. You will oversee the sales analytics function, generate insights, and offer actionable recommendations to refine our sales processes and results. Your responsibilities will include fostering a data-centric culture within the sales team and collaborating with various departments to strengthen our overall strategy.

Key Responsibilities:

  • Formulate and execute comprehensive sales analytics strategies and methodologies.
  • Examine sales data to uncover trends, opportunities, and areas for enhancement.
  • Deliver actionable insights and recommendations to senior management to promote sales growth and operational efficiency.
  • Work alongside sales, marketing, finance, and operations teams to synchronize analytics initiatives with business goals.
  • Create and present sales performance reports, dashboards, and metrics to stakeholders.
  • Encourage the adoption of advanced analytics tools and techniques within the sales organization.
  • Assist in the development and implementation of sales forecasts, budgets, and strategic plans.

Success Metrics:

  • Demonstrated influence on sales performance through data-driven insights and recommendations.
  • High degree of collaboration and alignment with cross-functional teams.
  • Consistent delivery of precise and actionable sales reports and dashboards.
  • Increased utilization of analytics tools and methodologies within the sales team.
  • Achievement of sales growth and efficiency objectives.
  • Adeptness in navigating extensive data sets that may not be pristine.
  • Enhanced critical thinking and problem-solving capabilities.

Qualifications:

  • Bachelor's degree in Business, Finance, Analytics, Statistics, or a related discipline.
  • 7+ years of experience in sales analytics, business intelligence, or a related area.
  • Proven track record of leading and managing a high-performing analytics team.
  • Strong proficiency in data analysis tools and software (e.g., SQL, Tableau, Power BI), with advanced skills in Excel.
  • Familiarity with Salesforce or another CRM, including report and dashboard creation.
  • Experience with Salesforce and Clari administration and system implementation is advantageous.
  • Background in the technology or software sector is preferred but not mandatory.

Benefits:

As part of the Calabrio team, you will enjoy:

  • A global team recognized for their commitment to innovation.
  • An innovative product culture and exposure to diverse projects.
  • Training and development opportunities from industry-leading experts.
  • Comprehensive benefits programs, including 401(k) matching, medical, dental, and vision insurance, disability and life insurance, flexible time off, paid holidays, and parental leave, as well as tuition reimbursement.

Our Values: At Calabrio, we prioritize workplace diversity and mutual respect. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer. Our commitment is to maintain a healthy, focused environment that inspires creativity. We offer comprehensive benefits tailored to various life circumstances and needs, along with excellent career development opportunities and a balanced work-life approach.

Calabrio has established a reputation as a leader in the industry, recognized by independent third parties for our innovative approach and commitment to excellence. We celebrate and promote a culture that thrives on diversity, ensuring a work environment free from discrimination and harassment.