Desktop Support Specialist
2 weeks ago
We are seeking a skilled Desktop Support Technician to join our team at AA2IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:- Provide exceptional client-facing support, resolving hardware and software issues in a timely and professional manner.
- Troubleshoot and perform preventative maintenance on site equipment, ensuring optimal performance and minimizing downtime.
- Collaborate with end-users to resolve technical issues, providing clear explanations and solutions.
- Support multiple locations, including 6 local car dealerships, and maintain accurate records of support activities.
- 1.5 years of experience in Field Service/Hardware Break-Fix.
- A+ certification is a plus.
- Full vaccination for COVID-19 as per CDC guidelines.
- Ability to travel between locations during the week.
- Competitive hourly rate: $22-$24.
- Opportunity to work with a dynamic team at AA2IT.
- Contract-to-hire conversion rate.
If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply. Please share your updated resume and answer the following questions:
- How many years of Field Service/Hardware Break-Fix experience do you have?
- Are you A+ certified?
- Are you fully vaccinated for COVID-19 as per CDC guidelines?
- Do you give AA2IT the exclusive right to represent you to Compucom?
- How far do you live from EchoPark: 731 Eastern Blvd, Montgomery, AL, and how will you commute daily?
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