Desktop Support Specialist

2 weeks ago


Montgomery, Alabama, United States AA2IT Full time
Job Title: Desktop Support Technician

We are seeking a skilled Desktop Support Technician to join our team at AA2IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:
  • Provide exceptional client-facing support, resolving hardware and software issues in a timely and professional manner.
  • Troubleshoot and perform preventative maintenance on site equipment, ensuring optimal performance and minimizing downtime.
  • Collaborate with end-users to resolve technical issues, providing clear explanations and solutions.
  • Support multiple locations, including 6 local car dealerships, and maintain accurate records of support activities.
Requirements:
  • 1.5 years of experience in Field Service/Hardware Break-Fix.
  • A+ certification is a plus.
  • Full vaccination for COVID-19 as per CDC guidelines.
  • Ability to travel between locations during the week.
What We Offer:
  • Competitive hourly rate: $22-$24.
  • Opportunity to work with a dynamic team at AA2IT.
  • Contract-to-hire conversion rate.

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply. Please share your updated resume and answer the following questions:

  • How many years of Field Service/Hardware Break-Fix experience do you have?
  • Are you A+ certified?
  • Are you fully vaccinated for COVID-19 as per CDC guidelines?
  • Do you give AA2IT the exclusive right to represent you to Compucom?
  • How far do you live from EchoPark: 731 Eastern Blvd, Montgomery, AL, and how will you commute daily?


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