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Senior Executive Support Specialist

2 months ago

Princeton, New Jersey, United States ETS, LLC Full time

Job Overview:

About ETS, LLC:


For over 75 years, ETS has been dedicated to enhancing products and services based on rigorous research and a commitment to the transformative power of education.

Guided by our mission to promote quality and equity in education, ETS delivers innovative learning solutions, groundbreaking research, and reliable assessments that assist learners globally in their pursuit of new opportunities.

Our extensive portfolio includes trusted assessments such as TOEFL, TOEIC, GRE, and Praxis.

In addition to our research and development efforts, we explore new horizons in learning and measurement, contributing to the creation of new methodologies and tools. Our educational measurement solutions and research inform critical discussions with education policymakers and illuminate significant issues and potential solutions, all aimed at fostering a world where every learner can enhance their life through education.

With a new senior leadership team in place, ETS is poised to continue transforming the lives of learners as we broaden our global reach.

Our objective is to lead in assessment and measurement effectiveness within the education and ed tech sectors as they evolve.

The Senior Executive Support Specialist serves as a trusted ally to senior leadership, managing a wide array of administrative duties in a fast-paced, dynamic setting.

This role provides essential support and assistance to senior executives and acts as a key liaison across divisions and with external clients and vendors.

The incumbent will play a vital role in the organization by assisting top executives with scheduling, organization, and administrative responsibilities.

Key Responsibilities:
Act as a point of contact for senior leadership for internal and external communications.
Manage executive calendars, resolving scheduling conflicts by understanding organizational objectives and priorities.
Coordinate and delegate tasks to administrative staff as necessary.
Draft, edit, and disseminate high-quality communications, reports, presentations, and proposals in a timely manner.
Handle sensitive communications and details that are confidential and time-sensitive.

Oversee comprehensive meeting management, utilizing technology for scheduling, video conferencing, and presentation materials.

Take notes or minutes during leadership and stakeholder meetings as required and maintain basic project management protocols.
Engage regularly with senior leadership and high-profile contacts, focusing on relationship building.
Plan and arrange domestic and international travel itineraries and accommodations for senior executives.
Manage financial responsibilities, including updating expense accounts and processing payment requests.
Project a positive and professional image in all interactions with clients, vendors, and staff.
Conduct research and perform additional duties as assigned.
Adhere to ethical standards and comply with applicable laws and regulations.

Qualifications and Skills:

Essential Skills:

Problem-Solving:

Utilizes experience and understanding of potential situations and executive needs to proactively identify and eliminate obstacles.

Responds swiftly and demonstrates resilience, finding optimal alternatives when challenges arise.

Results Orientation:

Establishes ambitious goals for personal achievement and works diligently to meet those objectives; acts with urgency; takes initiative; capable of multitasking and managing competing priorities; maintains focus by overcoming obstacles.

Exceptional organizational skills, attention to detail, prioritization, and ability to meet deadlines; capable of making timely decisions. Resourceful and thrives in a fast-paced environment.

Innovation:

Possesses the ability to think creatively and provide solutions that integrate best practices with business needs in a scalable and sustainable manner.


Learning Agility:

Adept at navigating change, embracing diverse cultures and perspectives, and continuously seeking to enhance processes for greater efficiency and effectiveness.

Relationship Mastery/People Skills:

Communication:

Exemplary verbal and written communication skills; proven ability to collaborate with stakeholders; capacity to build and maintain strong relationships; comfortable engaging with high-level executives.


Education/Experience:
A High School Diploma is required.
A Bachelor's degree is strongly preferred.
5+ years of experience supporting a C-level executive.

Demonstrated proficiency in Microsoft Office Suite, social media platforms, and video conferencing tools such as Microsoft Teams and Zoom, with a willingness to learn new technologies. Exceptional writing, editing, and proofreading skills.

ETS is committed to a Total Rewards philosophy for our employees, which includes:
Health, Vision, and Dental insurance options
Generous continuous learning support, including individual learning grants and tuition reimbursement for up to 6 classes per year, as well as access to online learning
Generous PTO and vacation time to promote work-life balance
Additional 8 hours of PTO for volunteer activities
Retirement plans (401(a) and Roth (403b)) with company contributions
Commuter Benefits, Pet Insurance, and a one-year subscription to the Calm App
ETS is mission-driven and action-oriented.
Diversity, equity, inclusion, and belonging are integral to the daily work of ETS employees.

To further promote an inclusive environment, ETS hosts various Affinity groups that celebrate the diversity of our talented workforce.

Are you passionate about volunteering and being engaged in your career and community? ETS encourages employees to participate in the Center for Advocacy & Philanthropy (CAAP), promoting active volunteerism in communities and schools through the ETS Cares Giving Campaign. Employees can support any eligible charity of their choice.

ETS is an Equal Opportunity Employer, composed of individuals with diverse experiences, strengths, and backgrounds who share a commitment to advancing quality and equity in education.

We are dedicated to building teams that reflect the varied backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure a fair and equitable hiring process for all candidates. We believe our differences empower us to be a stronger team, make better decisions, and achieve superior results.