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Hotel Operations Director

2 months ago

Detroit, Michigan, United States Aparium Full time
About the Role

We are seeking a highly skilled and experienced Director of Hotel Operations to join our team at Aparium. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Lead and manage the Rooms Division team, including front office, housekeeping, and maintenance staff.
  • Develop and implement strategies to improve guest satisfaction, increase revenue, and reduce costs.
  • Collaborate with other departments, including food and beverage, sales, and marketing, to ensure seamless operations and excellent guest experiences.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Develop and maintain relationships with key stakeholders, including guests, employees, and vendors.
Requirements
  • Minimum of 5 years of experience in hotel operations, with a focus on Rooms Division.
  • Proven track record of success in leading and managing high-performing teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Fluency in English, both written and verbal.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.