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Surety Account Manager
1 month ago
We are seeking a highly skilled Surety Account Manager to join our team at USI Holdings Corporation. The successful candidate will be responsible for managing client accounts, providing technical expertise, and ensuring the retention of assigned client accounts.
Key Responsibilities:
Maintain 92% retention of Client Accounts.
Provide technical expertise to Sales Executive/Account Executive(s); specifically in analyzing client needs, coverage forms and quotations during the sales process on new and renewal business.
Execute client requests and problem-solving in accordance with the objectives and procedures based on USI Core Values and Standards.
Capture, assist, design and manage the service platform.
Occasional outside service visits, to the client, may be required.
Maintain renewal expirations, avoid any lapse in coverage.
Responsible for marketing submissions to carriers, including application preparation and other pertinent information for professional, quality new and renewal submissions.
Submit to eligible and appropriate carriers and follow-up to ensure timely receipt of approvals, quotes and bonds.
Respond to underwriters questions in a timely and professional manner.
Adhere to Surety Best Practices - including written confirmation of new and renewal binding, evidence of coverage, changes to coverage and other related items.
Maintain a high degree of accuracy in agency management and document management systems. Adhere to Imageright workflows.
Immediately forward any claim notices to the appropriate person at the carrier while simultaneously notifying the Producer; facilitate prompt response from carrier
Adhere to Surety Company's granted Line of Authority
Direct work to Surety Account Representatives.
Maintain underwriting e-files. Maintain up-to-date financial files on active accounts, work-in-progress schedules, requesting information when appropriate
Keep Surety Team Leader/Producers informed of items over 60 days
Other projects or duties, as needed.
Requirements:
College degree preferred, but not required.
Must hold state Property & Casualty insurance license or willing to obtain one within an agreed upon timeframe.
Notary License required or obtain within first year of employment (varies by office)
Must be comfortable with internet based programs as well as intermediate knowledge of Microsoft office products. Knowledge of Sagitta/ImageRight preferred, but not required.
Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy.
Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
Ability to work in a team environment.
Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.
Why USI?
With more than $2.5 billion in revenue and over 10,000 associates across 200+ offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs. We invite you to learn more about what makes USI an exceptional place to work
USI ONE Advantage:
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise-the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Benefits:
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need. We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we're working together as ONE to build a better future. Our award-winning I'm With U diversity, equity, and inclusion program educated our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture. Recognized as one of Insurance Business America's Top Insurance Employers for six consecutive years, Named to Business Insurance's annual list of the Best Places to Work in Insurance four years in a row, Recipient of the American Heart Association's Gold Status for a maintaining a culture of health and well-being five years in a row, USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
