Customer Experience Specialist

5 days ago


Syracuse, New York, United States Against All Odds Full time
About This Role

We are seeking a talented Sales Associate to join our team at Against All Odds' Carousel Center store in Syracuse, NY. As a Sales Associate, you will play a key role in delivering exceptional customer experiences, promoting our products, and contributing to the overall success of our store.

Main Responsibilities

1. Provide personalized service to every customer, ensuring their needs are met and exceeded.

2. Develop strong relationships with customers by offering expert product knowledge, making recommendations, and engaging in conversations about their interests and preferences.

3. Collaborate with the store management team to achieve sales targets, improve store appearance, and maintain high standards of customer service.

4. Process sales transactions accurately and efficiently, maintaining proper cash handling procedures and adhering to company policies.

5. Participate in visual merchandising, floor moves, and store housekeeping to maintain a clean and attractive store environment.

Requirements

1. Basic computer skills and knowledge of retail software applications are desired.

2. Strong communication skills, both written and verbal, are essential for success in this role.

3. Ability to work effectively in a fast-paced environment, multitask, and meet deadlines is critical.

4. Willingness to work flexible hours, including evenings, weekends, and holidays, is necessary to meet business needs.

Estimated Salary Range: $38,000 - $48,000 per year

Benefits: Comprehensive benefits package, competitive salary, opportunities for career advancement.

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