Customer Service Specialist

3 weeks ago


Syracuse, New York, United States Dilauros Bakery & Pizza Inc Full time
Company Overview:

Dilauros Bakery & Pizza Inc has been a family-owned business for 114 years, specializing in traditional Italian bread, rolls, and pizza products. We pride ourselves on using only the finest ingredients and maintaining the highest standards of quality and service.

Job Description:

We are seeking a Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for responding to customer inquiries, resolving customer complaints, and providing excellent customer service.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process customer orders and maintain accurate inventory levels

Requirements:

  • Prior experience in customer service or sales is an asset
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and meet customer expectations


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