Customer Experience Specialist
3 weeks ago
Pawn Pro is a reputable and upscale pawn shop in Syracuse, dedicated to providing excellent customer service and offering a wide range of products. Our team is passionate about delivering a unique experience to every customer.
We are seeking a highly skilled and adaptable individual to join our team as a Sales Associate. This role involves buying and selling various products, from gold and diamonds to tools and laptops, while maintaining product knowledge and building relationships with customers. The ideal candidate should be able to read, count, write, and communicate clearly and effectively, possess understanding of sales techniques and best practices in customer service, and be willing to work well in a team environment.
As a Sales Associate at Pawn Pro, you can expect a competitive salary of $45,000 per year, based on your performance and qualifications. In addition to the base salary, you will also receive benefits such as paid time off, health insurance, and opportunities for professional growth and development.
Job Description
The primary responsibilities of this role include buying and selling products, making profitable deals, maintaining product knowledge, and building relationships with customers. You will also be responsible for answering phones, emails, and text messages, using the store software, typing and using the internet for research, learning how to use tools of the trade and recent technologies, adding customers to our Rewards Program, and maintaining their profiles. Additionally, you may be required to open and/or close the store, count money accurately, and perform general cleaning tasks.
Required Skills and Qualifications
To succeed in this role, you should have the ability to read, count, write, and communicate clearly and effectively, understanding of sales techniques and best practices in customer service, willingness to work well in a team environment, and ability to quickly and accurately work a register. A flexible schedule is also a must.
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