Night Auditor

4 weeks ago


Haverhill, Massachusetts, United States Atrium Hospitality Full time
Job Summary:

The Night Auditor is responsible for providing exceptional hotel experiences to guests while serving as the sole Front Office Associate during the overnight shift. This role requires a high degree of integrity, attention to detail, and excellent communication skills.

Key Responsibilities:

• Maintain accurate accounts of cash, checks, and credit transactions
• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis, and complete all necessary reports
• Handle confidential information, including guest records, with a high degree of integrity
• Address guest complaints, issues, and/or requests in a friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative
• Provide reports to management about asset utilization and audit results
• Work proactively to recommend changes in operations and financial activities
• Manage daily paperwork, including occupancy reports, guest lists, cash drawer summaries, balance sheets, account summaries, history files, and housekeeping reports
• May be required to make management decisions in a manager's absence
• Effectively utilize Excel, workbooks, and Access to submit reports to the corporate office as appropriate
• Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to management, complete safety training and certifications, maintain confidentiality of proprietary information, and protect company assets

Requirements:

• Six (6) months of Front Office experience in a hotel environment
• Prior experience performing basic accounting duties
• High School Diploma or equivalent
• Valid state driver's license and adherence to all company guidelines regarding moving violations (if the role involves operating a company vehicle)
• Ability to read, write, and communicate effectively in English
• Flexibility to work days, early mornings, evenings, nights, weekends, and holidays

Benefits:

Atrium Hospitality offers a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
• Daily Pay
• Significant Travel Discounts on Marriott and/or Hilton properties
• 401k Plans
• Medical Insurance
• Other property-specific benefits

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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