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Customer Relations Supervisor
2 months ago
Divergent Marketing Solutions is a dynamic organization focused on enhancing customer engagement and optimizing sales strategies. Our goal is to provide seamless experiences for consumers while representing the brands we partner with. We are in search of a Customer Relations Supervisor to spearhead innovation and guide our team towards achieving excellence.
Key Responsibilities:
- Establish strong connections with clients to offer tailored product suggestions
- Address client inquiries and resolve concerns efficiently and courteously
- Oversee the onboarding of new client accounts in accordance with established protocols
- Commit to continuous learning and refinement of company practices
- Work collaboratively with various departments to improve the overall client experience
- Engage in ongoing training and professional development initiatives
Required Qualifications:
- 1-2 years of experience in client service, sales, or hospitality sectors
- Proven leadership and analytical skills
- Excellent communication and presentation skills
- Team-oriented individual with a dedication to mentoring peers
