Canine Resort Operations Leader

1 week ago


Wellington, Florida, United States K9 Resorts of Wellington Full time
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunities for career advancement
  • Paid time off
  • Training & development programs
Position: Pet Resort Supervisor

Job Overview:
As a Pet Resort Supervisor at K9 Resorts of Wellington, you will infuse energy, enthusiasm, and leadership into our operations. Your passion for both people and dogs is essential as you assist the General Manager in daily functions while supervising staff across all resort activities. Flexibility and exceptional customer service skills are crucial, as you will be required to support various roles as needed. Weekend and holiday availability is a requirement.

Key Responsibilities:
  • Ensure all guests receive exceptional care in alignment with company standards.
  • Foster a strong resort culture by adhering to Company Values and Mission.
  • Maintain a safe and healthy work environment.
  • Empower team members to take ownership of their responsibilities; delegate tasks and expect accountability and constructive feedback.
  • Adhere to all operational protocols as specified in the K9 Resorts Operations Manual.
  • Demonstrate proficiency in all basic functions of the point-of-sale system.
  • Open the facility in the morning and ensure its security at closing when necessary.
  • Administer feeding and medication to dogs as required.
  • Oversee all cleaning and sanitation processes.
  • Be capable of performing any job function of any staff member, excluding the owner/General Manager.
Qualifications:
  • At least 1 year of supervisory experience in pet boarding, luxury hospitality, or high-end retail.
  • Exceptional interpersonal skills and experience in employee coaching and development.
  • Ability to remain composed in high-pressure and unexpected situations.
  • Dependable and responsible work ethic.
  • Effective communication skills with diverse individuals; capable of mediating and resolving conflicts.
Company Overview:
K9 Resorts are internationally recognized, multi-award-winning pet care facilities. We have been rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association and consistently recognized as #1 by major publications. As a family-owned and operated business experiencing exciting growth, we offer significant opportunities for career advancement.

We seek energetic, reliable team players who have a passion for dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like atmosphere. If you are looking to embark on a career with growth potential, consider joining our nationally recognized, top-rated pet care facility.

Apply now. We look forward to meeting you.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to K9 Resorts Corporate.



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