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Retail Operations Supervisor

2 months ago


Wellington, Florida, United States Foot Locker Full time

Overview

Imagine a place where your passion for retail and customer service can thrive. As a leader in our store, you will play a pivotal role in enhancing the in-store Customer Experience. Your responsibilities will encompass various aspects of store management, including operations, training, employee engagement, visual merchandising, and safeguarding assets. In the absence of the Store Manager, you will take on all managerial responsibilities. Your success will be evaluated based on your ability to boost sales and achieve profit targets for your assigned location.

Key Responsibilities

  • Inspire and guide your team to achieve sales goals while providing outstanding customer service.
  • Maintain high levels of customer satisfaction by being well-versed in all products and collaborating with colleagues to deliver exceptional sales support.
  • Meet and exceed expectations in sales, customer experience, merchandising, visual presentation, and operational efficiency.
  • Serve as a liaison between customers, sales associates, and store management.
  • Demonstrate expertise in products and trends to meet customer needs effectively.
  • Stay informed about product knowledge and emerging trends.
  • Foster a positive and inclusive workplace culture.

Qualifications

  • Proven leadership skills with a minimum of 1 year of experience in a customer-oriented sales environment.
  • Comfortable and confident in engaging with customers to provide an elevated shopping experience.
  • Driven to achieve exceptional results through enthusiasm for customer interactions and athletic merchandise.
  • Adaptable and resourceful in responding to the dynamic demands of a fast-paced retail environment.
  • Proactive in completing tasks and activities with minimal supervision.
  • Strong analytical and mathematical abilities, including problem-solving, decision-making, and financial assessment.
  • High standards of ethics, integrity, and trustworthiness.
  • Flexible availability, including evenings, weekends, and holidays.

Benefits

Competitive Pay: $17.50 / hour
Bonus Opportunities
Weekly Compensation
Paid Time Off
Employee Discounts of 30-50%
Comprehensive Life, Medical, and Dental Coverage
Opportunities for Development and Advancement

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