Collision Center Operations Manager

1 week ago


Owasso, Oklahoma, United States The Boyd Group Full time
["Job Summary

The Boyd Group is seeking a skilled Collision Center Operations Manager to lead our team of automotive repair professionals. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our collision center, ensuring that our customers receive exceptional service and that our team members have the tools and support they need to succeed.

  • Develop and implement strategies to improve customer satisfaction and repair quality.
  • Manage and maintain the annual and monthly operating budget for the collision center.
  • Forecast, target, and track monthly sales, profit, and expense objectives.
  • Deliver formal annual performance reviews and informal monthly performance reviews.
  • Maintain accurate accounts payable and accounts receivable records for the collision center.
  • Ensure the collision center is maintained in a clean and organized state at all times.
  • Monitor and maintain all necessary equipment and supplies.
  • Provide training and development opportunities for team members as needed.
  • Ensure all team members adhere to safety protocols and dress code policies.
  • Open and close the facility daily as per established procedures.
  • Conduct or coordinate daily production meetings to confirm through-put and delivery dates.
  • Manage estimates to ensure labor mix is within established standards and manage store capacity.
  • Lead and manage all repair facility personnel.
  • Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
  • Attend training, information sessions, and workshops recommended by Senior Leadership Team.
Requirements

  • Post-Secondary Education or equivalent.
  • Proven leadership experience in a collision repair environment or similar role.
Benefits

  • Annual Paid Time Off (PTO) plans.
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week.
  • 6 paid holidays annually.
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
  • 401(k) Retirement Plan with company match.
  • Employer Paid Short-Term Disability & Life Insurance.
  • Additional Voluntary Life Insurance.
  • Continuing Education Opportunities.
  • Free Prescription or Non-Prescription Safety Glasses annually.
  • Annual Voluntary Uniform Stipend.


Compensation Details:

$80,000 - $100,000 / year + Bonus Plan"]

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