Deposit Product Management Director

3 days ago

San Antonio, Texas, United States USAA Full time
About USAA

USAA is a leading financial services provider dedicated to serving the military community and their families. Our mission is to facilitate the financial security of millions of U.S. military members and their families. We're committed to our core values of honesty, integrity, loyalty, and service, which guide everything we do.

The Opportunity

We're seeking a talented Deposit Product Management Director to join our Funds Availability Team. As a key member of our team, you'll play a critical role in driving the strategy of our banks' funds availability policy as it relates to account restrictions. You'll define a forward-looking member-centric experience that creates solutions to help with the financial security of our members while ensuring the safety and soundness of the business.

You'll develop strategies, determine roadmaps for member-need outcomes, and empower stakeholders to turn member needs into portfolios of member experiences. You'll have experience with relevant laws, rules, and regulations that govern deposit products and a deep understanding of their applicability to funds availability.

Key Responsibilities
  • Leverage internal and external data and member information to support the formulation of product strategy and enhance competitive intelligence.
  • Develop product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.
  • Partner with Marketing to define go-to-market and value proposition strategy of the product/feature.
  • Develop recommendations to launch new products and evaluate and decide to buy/build or ally.
  • Act as product SME on features and services and collaborate with business partners to provide recommendations.
  • Analyze and evaluate product performance metrics to form recommendations regarding market opportunities and product improvements.
  • Lead efforts to expand or change existing product features.
  • Contribute to decisions regarding product pricing and profitability.
  • Identify and evaluate potential providers for alliance relationships.
  • Provide support regarding all aspects of Product Life Cycle.
  • Approve and provide support in developing, editing, and distributing product communications.
  • Coordinate with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are crafted, implemented, and managed in compliance with all applicable laws and regulations.
  • Contribute to the overall strategy of the business and collaborate with allies to develop product strategy.
  • Interpret performance results to inform product or sales forecast and planning.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
  • Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
  • 3 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
  • 2 years of Data Visualization experience (i.e. Tableau).
  • Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC).
  • Expert experience in crafting product briefings and presenting to executive leadership.
  • Experienced in market research to build product roadmap, make product decisions, and iterate rapidly.
  • Knowledge of applicable product-related regulations, and risk and compliance requirements.
  • Knowledge of federal laws, rules, and regulations to include: FFIEC-Retail Payment Systems Handbook, Payment Rules (NACHA, Zelle, etc.), Reg CC, Reg E, Reg DD.
What We Offer

USAA offers a competitive compensation package, including a salary range of $138,230 - $248,810, based on experience and market data. We also offer best-in-class benefits, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Our career path planning and continuing education assist employees with their professional goals.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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