Optical Sales Associate
8 hours ago
Shopko Optical is seeking a Part-time Optical Sales Associate to join our team in Chippewa Falls, WI.
Job Summary:As an Optical Sales Associate, you will be responsible for providing excellent customer and patient service in the selection, ordering, and dispensing of eyewear. You will also complete pre-screening activities prior to patient exams, prepare work orders for the Optical Lab, process medical billing information, and maintain frame inventory.
Key Responsibilities:- Provide exceptional customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
- Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments, and show patients how to insert, remove, and care for their contact lenses
- Assist Optometrist with case histories and screenings
- Maintain a complete knowledge of third-party plans and claims, explain promotions and special lens offerings to patients and customers, balance accounts, and prepare work orders containing specific instructions for the Optical Lab
- Process medical billing information and ensure proper merchandising of frame inventory
- High School Graduate or equivalent
- Maintain license as required by state
- To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time, and able to work with patient eyewear needs including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
- Competitive Wages & Incentives
- 401K with Match
- Vacation Pay/Personal Day
- Volunteer Time Off
- Sick Pay
- Health & Wellbeing Benefits
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program
We are an equal opportunity employer and welcome applications from diverse candidates.
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