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3 days ago
Unifi is seeking a highly motivated and customer-focused Airport Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities- Assist Passengers with Baggage: Provide assistance to passengers with their baggage, including pick-up and resolution of issues related to delayed, lost, or damaged items.
- Resolve Customer Issues: Utilize your excellent communication skills to resolve customer issues in a professional and efficient manner.
- Operate Computer Software: Use computer software to track and catalog luggage, ensuring accurate and efficient processing.
- Provide Excellent Customer Service: Deliver exceptional customer service to all passengers, providing a positive and welcoming experience.
- Perform Other Duties: Perform other related duties as assigned, within the scope of your skills and experience.
- Local Residency: Must be a local resident of the state.
- Education: High School diploma or equivalent required.
- Driver's License: Valid In-State Driver's License required.
- Background Check: Ability to pass a pre-employment drug screen and up to a 10-year background check.
- Age: Must be at least 18 years of age.
- Work Authorization: Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Ramp and SIDA Training: Must complete ramp and SIDA training to obtain airport authority identification security.
- Physical Abilities: Must be able to carry heavy items up and down jetway stairs and be alert to moving vehicles or aircraft.
We offer a competitive compensation package, including a full benefit plan, and excellent opportunities for career advancement. Unifi is committed to equal opportunity employment and welcomes applications from diverse candidates.
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