Retail Operations Manager

2 days ago


Cleveland, Ohio, United States Jushi Full time
About Jushi

Founded in 2018, Jushi is a vertically integrated cannabis company operating in seven states. We prioritize quality, innovation, and customer satisfaction, striving to set a new standard in the industry.

Job Description

We are seeking an Area Operations Manager to join our Ohio team. As a critical member of our retail operations, you will work closely with Store Managers and Leads to implement customer service and operational standards, drive process improvements, and ensure compliance with company policies and procedures.

Duties and Responsibilities
  1. Operational Excellence: Lead the implementation of customer service and operational standards across all retail locations, ensuring consistency and excellence in every interaction.
  2. Process Improvement: Identify opportunities for growth and efficiency gains, and develop strategies to drive sales and profitability.
  3. Team Development: Recruit, train, and mentor high-performing teams to deliver exceptional customer experiences and achieve sales targets.
  4. Store Performance Management: Regularly visit stores, monitor KPIs, and provide constructive feedback to drive improvement.
Qualifications
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 10+ years of sales/management experience, preferably in retail or a related field.
  • Skills: Strong analytical skills, ability to interpret and visualize data, excellent communication and leadership skills.
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per year, based on experience. Our comprehensive benefits package includes medical, dental, vision, life insurance, flexible spending accounts, paid time off, and 401(k) matching. Jushi is an equal opportunity employer and welcomes diverse applicants.



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