Automotive Cashier and Reception Supervisor
2 weeks ago
Luxury Auto Mall of Sioux Falls is seeking a dedicated team member who is eager to provide exceptional service to our clientele while advancing their career within our expanding organization. The Receptionist/Cashier is responsible for processing payments for products or services rendered and plays a crucial role in ensuring customer satisfaction during business transactions.
Key Responsibilities:
- Welcome customers in a friendly and professional manner.
- Respond to incoming calls swiftly, courteously, and professionally.
- Process cash, checks, and credit card transactions from customers.
- Address customer inquiries regarding services performed or products purchased, or direct them to the appropriate personnel.
- Manage customer complaints with professionalism and grace, referring dissatisfied customers to the relevant individuals for resolution when necessary.
- Maintain a polished appearance and uphold a clean work environment.
Supervisory Duties:
- Organize work schedules to align with departmental needs, including approving and monitoring time-off requests.
- Provide ongoing training for staff as required by procedural updates.
- Ensure quality assurance of staff performance, verifying receivables and balancing cash drawers.
- Oversee the cleanliness and supply levels of guest refreshment areas.
Minimum Qualifications:
- At least one year of office experience with strong customer service skills.
- Team-oriented mindset.
- Must pass MVR and background checks.
- Previous dealership experience is preferred; familiarity with CDK is a plus.
Benefits for Full-Time Employees:
- Health Insurance (including Wellness Benefit).
- Dental and Vision Insurance.
- Life Insurance.
- 401(k) plan with company matching after one year of service.
- Section 125 FLEX Account.
- Employee Assistance Program through Avera.
- Paid Vacation, Holidays, and Personal Time.
- Discounts on vehicles, services, and parts for immediate family members.
- Employee Events.
- Opportunities for Advancement.
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