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Behavioral Health Assistant Coordinator
2 months ago
We are seeking a highly motivated and compassionate Behavioral Health Assistant Coordinator to join our team at the Boston Public Health Commission. As a key member of our Homeless Services Bureau, you will play a vital role in providing support to individuals experiencing homelessness with serious mental illness, substance use disorders, and/or complex medical illnesses.
Key Responsibilities- Engage with clients using a Housing First approach, delivering services with principles of trauma-informed care and harm reduction.
- Coordinate referrals and connect clients to key services to help them find and succeed in housing, including external housing navigation services, benefits and income maximization, community-based resources, and stabilization services.
- Transport clients to critical appointments to find and/or maintain housing.
- Maintain up-to-date and accurate service plans, client files, and client records/documents, entering timely and accurate data into BPHC's and the City's HMIS databases.
- Actively coordinate with other departments to provide integrated services to guests.
- Participate in regular team meetings and trainings.
- Experience working with co-occurring mental illness and substance abuse preferred.
- Bachelor's degree with a minimum of one (1) year of human services experience. College-level coursework equivalent to an Associate's degree with two (2) years of human services experience or High School diploma/GED and three (3) years of human services experience may be substituted for the above requirements.
- Commitment to racial equity, housing first, trauma-informed care, and harm reduction.
- Previous experience working with homeless, diverse ethnic and racial, or low-income populations with an understanding of barriers posed by mental health, substance use immigration status, and criminal record.
- Knowledge of Boston area housing resources and social service agencies.
- Strong organizational and communication skills.
- Computer proficiency including writing, sending, and managing emails, using and entering data into an online database, completing electronic assessments, and entering and updating data on Excel.
- Valid driver's license.
- Bilingual English/Spanish preferred.
The Boston Public Health Commission is an EEO Employer and all applicants meeting the minimum requirements are eligible to apply. This is a grant-funded position. City of Boston Residency Required. A Criminal Offenders Records Information request must be completed for this position. However, a record is not an automatic bar to employment but is reviewed in relation to the job applied for.
