Behavioral Health Consultant

5 days ago


Boston, Massachusetts, United States Elevance Health Full time

Job Summary:

The Behavioral Health Consultant II provides 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives. This role is responsible for taking inbound calls, texts, and chats from individuals in crisis, performing safety screenings and assessments, and ensuring compliance with all HIPAA, OSHA, and other federal, state, and local regulations.

Key Responsibilities:

  • Provides telephone support for crisis intervention, assessment, short-term problem resolution, and referral to appropriate providers.
  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
  • Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.
  • Ensures compliance with all relevant laws and regulations.

Requirements:

Current unrestricted license such as LPC (as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.


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