Logistics Operations Specialist
6 days ago
We are seeking a highly skilled Logistics Operations Specialist to join our Sea Logistics team at Kuehne + Nagel. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our logistics operations.
Key Responsibilities- Customer Communication: You will be the primary point of contact for our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Logistics Coordination: You will work closely with our sales, operations, and technical support teams to coordinate logistics operations and ensure that customer needs are met.
- Documentation and Record-Keeping: You will maintain accurate and up-to-date records of customer interactions and logistics operations, ensuring that all necessary information is readily available.
- Results-Driven Environment: You will work in a fast-paced, results-driven environment, meeting and exceeding individual and team performance goals.
- Customer Delight: You will strive to provide exceptional customer service, ensuring that every interaction is positive and memorable.
- Collaboration and Teamwork: You will work collaboratively with our teams to ensure that customer needs are met and that logistics operations run smoothly.
- 2+ Years of Customer Service Experience
- 2+ Years of Sea Logistics Experience
- Excellent Written and Verbal Communication Skills
- Ability to Pay Attention to Detail
- Ability to Work a Hybrid Schedule
Kuehne + Nagel is a leading logistics company with over 80,000 employees in over 100 countries. We offer a great compensation and benefits package, employee discounts, tuition reimbursement, and a fun and interesting global work environment.
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