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Supply Chain Logistics Specialist

2 months ago


El Paso, Texas, United States Expeditors Full time

About Us:
At Expeditors, we are dedicated to excellence in global supply chain management. Our foundation is built on professionalism, leadership, and a collaborative environment that promotes innovative solutions and exceptional customer service.

Our Workforce:
With over 15,000 trained professionals and more than 250 locations worldwide, we are proud to be a Fortune 500 company with unified global systems.

Role Overview:
The White Glove Service Center (WGSC) plays a crucial role in supporting our global network through effective process and program management, alongside operational expertise. Our team is committed to delivering operational excellence and enhancing customer satisfaction.

Key Responsibilities:

  • Customer Communication: Provide professional and timely responses to inquiries from customers and the network.
  • Data Management: Ensure accuracy and timeliness of data for all shipments, including managing EDI transmissions and maintaining the integrity of both internal and external reporting.
  • Exception Management: Utilize reporting tools, dashboards, and other resources to manage in-transit exceptions, ensuring visibility into performance and process deviations.

Qualifications:
We are looking for candidates who are fluent in English and possess a Bachelor's degree in Business, Supply Chain/Logistics, Data Science, Finance, Economics, or a related field. A minimum of one year of experience in logistics, freight forwarding, or a similar field is preferred. Additional qualifications in supply chain management or logistics, as well as certifications such as IATA/FIATA or a Broker's License, are advantageous.

Benefits:
Expeditors offers a comprehensive benefits package, including:

  • Paid Vacation, Holiday, and Sick Time
  • Health Plan: Medical, Prescription Drug, Dental, and Vision coverage
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All information will be kept confidential according to EEO guidelines.