Reliability Systems Engineer I-V

2 weeks ago


Brooklyn, New York, United States Medical Mutual Full time
Job Overview - Reliability Systems Engineer I-V
As a Reliability Systems Engineer I-V, you will play a crucial role in ensuring the dependability and stability of our platforms, systems, and applications.

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance providers in Ohio, dedicated to delivering peace of mind to over 1.6 million Ohioans through a range of high-quality health, life, disability, dental, vision, and indemnity plans.

Our mutual company structure means we prioritize our policyholders' needs, allowing us to focus on developing products and services that enhance customer satisfaction and community well-being.

Key Responsibilities:
1. Ensure the reliability and stability of assigned platforms and systems.
2. Complete technical tasks and troubleshoot issues under general supervision.
3. Provide off-hours support as part of a rotational on-call schedule.
4. Document system information and generate reports as required.
5. Respond to outages with effective communication and problem-solving skills to maintain high availability of systems.
6. Assist with configuration management and participate in change control processes.
7. Mentor junior support staff and provide guidance on technical issues.
Qualifications:
- Bachelor's degree in Computer Science or a related technical field, or equivalent experience.
- 1-8 years of experience in enterprise host systems administration and production support, depending on the level of the position.
- Knowledge of system hardware and operating system architecture on supported platforms.
- Strong communication skills and the ability to work collaboratively in a customer-focused environment.
Why Join Medical Mutual?
We offer a supportive work environment with a commitment to employee development, competitive compensation, and a comprehensive benefits package. Our focus on teamwork and community involvement makes Medical Mutual a great place to grow your career.

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