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Systems Stability Engineer I-V

2 months ago

Brooklyn, New York, United States Medical Mutual Full time
Job Overview - Site Reliability Engineer I-V
As a Site Reliability Engineer I-V, you will play a crucial role in ensuring the operational integrity and stability of our platforms and systems.

Founded in 1934, Medical Mutual is a leading health insurance provider in Ohio, dedicated to delivering high-quality health, life, disability, dental, vision, and indemnity plans to over 1.6 million Ohioans.

Our mutual company structure allows us to prioritize our policyholders' needs over external investors, focusing on innovative products and services that enhance the health and quality of life for our members.


Key Responsibilities:
1. Maintain the reliability and stability of assigned platforms and systems.
2. Execute technical tasks and troubleshoot issues effectively.
3. Provide after-hours support as part of a rotational on-call schedule.
4. Specialize in designated areas of technology.
5. Document system information and generate reports as required.
6. Optimize performance through collaboration and a commitment to exceptional customer service.
7. Communicate outages and issues promptly to management.
8. Participate in configuration management and change control processes.
9. Mentor junior team members and assist in their development.

Qualifications:
- Bachelor’s degree in Computer Science or a related technical field, or equivalent experience.
- Minimum of 1 year of experience in enterprise host systems administration and production support.
- Strong knowledge of system hardware and operating system architecture.
- Ability to document and implement new features and procedures to enhance system operations.

Professional Development:
We are committed to your growth and offer various career development programs, mentoring, and education reimbursement to support your professional journey.

Join us at Medical Mutual, where we celebrate diversity and are dedicated to fostering an inclusive environment for all employees.